Last updated: 7 December 2021
Also refer to our POPIA Certification document by CLICKING HERE (pdf version).
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Our Information Officer is Mrs. Jenny de Beer. If you need to contact our I.O for any reason please send an email to email@example.com for her attention.
In a South African context, we are referring to being compliant with the Protection of Personal Information Act but we also comply with GDPR requirements for any international visitors.
This policy is very likely to be updated in the future as laws and requirements alter. If there is an important change that affects you or your information then we will notify you by email.
The current version of this document is highlighted at the top of this page. As new versions are published, we will save older versions which can be made available to you upon request.
Our top priority is customer data security and, as such, we exercise the no logs policy. We process only minimal user data, only as much as it is absolutely necessary to maintain the Website or Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website’s features, you will be asked to provide certain Personal Information (for example, your name, surname and e-mail address). We receive and store any information you knowingly provide to us when you make a purchase, or fill any online registration forms on the Website. When required, this information may include the following:
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.
Under some circumstances, your data may be anonymized. This means that your info (for example your IP address) may be collected but we have no access to it nor can we use it for any purpose other than for analytics and reporting purposes.
Any personally identifiable data will be protected within our systems.
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Commercial Brake Components’ website is built on the www.wordpress.org platform and hosted with www.floathosting.com Float Hosting has access to our database and information. Float Hosting is an international company and complies fully with all GDPR and other privacy requirements. This serves as an international transfer of data as some of their secure servers are outside of South Africa. The data is encrypted and securely transferred and stored in secure servers which have security measures of a more stringent requirement than POPIA.
All the information that we process has a shelf life that is available upon request.
This means that we “clean” our database on a regular basis by removing users who have not interacted with us over a certain period.
In this instance, the user will be unsubscribed however their info may still be stored securely on our system for historical purposes.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that
In order to make our Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Some of the information we collect is directly from you via our Website. However, we may also collect Personal Information about you from other sources. Any of the information we collect from you may be used for the following purposes:
Processing your Personal Information depends on how you interact with our website, where you are located in the world and if one of the following applies:
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
We collect your data on our website when it is submitted to us and via technology partner platforms (like Whatsapp and Facebook) when you join us there and willingly submit your info.
We may use data collected by 3rd party advertising partners (like Facebook) where you have given your consent to them. In these instances, we will not have direct access to your information but will have access to be able to show relevant ads to you via their anonymized info.
Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.
You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:
All your rights are protected in line with the requirements of the POPI Act.
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission.
If you have reason to believe that a child under the age of 18 has provided Personal Information to us through our website or Service, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
You may, from time to time, receive emails relating to products and services offered by Commercial Brake Components. Any and all marketing emails sent from Commercial Brake Components include the option to unsubscribe at the bottom of the email in one click. So, if you would like to be unsubscribed from our emails then simply click that link and we will honour that request, alternatively send your removal request.
Occasionally we will send targeted campaigns and there may be an option to opt-out of that campaign plus the option to unsubscribe from all our marketing emails. Please check that you select the right option for what you would like to achieve.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender.
If at any time you would like to be unsubscribed then another option is to simply send an email to firstname.lastname@example.org requesting this and it will be updated on our system. However, you will continue to receive essential transactional emails.
When you provide a rating or review on any of our platforms, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters, or other marketing material. If you do not agree to this, please do not put any ratings or reviews on the Website.
The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behaviour.
Commercial Brake Components undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. Our Website does not track its visitors over time and across third party websites. However, some third-party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.
We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.
In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to email@example.com or firstname.lastname@example.org
This document was last updated on December 7, 2021.